
3350 East Paris Ave. SE
Grand Rapids, MI 49512
p. 877.274.8796
f. 616.301.2149

Verify Mailing Address for Claims
If you choose to mail your claim, verify that you are using the correct address. Many participants are still using the address for our prior claims administrator, EBS. EBS will not forward claims after August 31. All claims must be faxed or mailed to BASIC at 9246 Portage Industrial Drive, Portage, MI, 49024. The claim form with the address for BASIC is available online by selecting Employee Benefits, United States, Flexible Benefits Plan, and Forms.