
3350 East Paris Ave. SE
Grand Rapids, MI 49512
p. 877.274.8796
f. 616.301.2149

To: Participating Boards and Eligible Employees
From: Howard Van Mersbergen, Executive Secretary Treasurer
Annual Enrolment is Online - From June 1 through July 13, 2012! - Read More
How to Access the Online System - Easy, even if you have forgotten your username and password. - Read More
Your Benefit Elections - Review/modify your insurance coverage. - Read More
Adding or Removing Dependents - Complete the change form and forward to CSI. - Read More
Contacting CSI for Support - Contact CSI if you have questions or need assistance. - Read More

To: Participating Boards and Participants
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Continuation of Coverage During Work Stoppage - Apply to continue coverage. - Read More
General Leave of Absence Guidelines - Guidelines for the most common leaves of absence. - Read More
Terminated Employees - Suggested actions to take. - Read More
Employees No Longer Eligible but Working - Choose one of Manulife's FlexCare options. - Read More
Coverage Options Following Termination of CSI Insurance - Several options are available for continuing health, dental, and life coverage after termination. - Read More
Contacting CSI for Support - Contact CSI if you have questions or need assistance. - Read More
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
From Howard’s Desk - The importance of life insurance - Read More
Replacing Lost Income - Taking care of your family - Read More
Stay-at-Home Spouse - If something happened to your spouse, you may need additional financial help - Read More
Charitable Contributions - Giving back to the community - Read More
How Much is Enough? - Depends on you, your family's needs and what you want to accomplish - Read More
CSI Optional Life Insurance Application and Rates - How do I apply and what are the rates? - Read More
Portability - Your Optional Life Insurance is portable! - Read More
Contacting CSI for Support - Contact CSI if you have questions or need assistance. - Read More
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
From Howard’s Desk - Trustees continue to offer competitive plans! - Read More
Premium Rates Released Early to Help with budgeting - Rates for 2012/2013 attached - Read More
Offers a Choice of Plans - Schools can offer a combination of plans! - Read More
On-line Education Module - Participants and staff can learn more about the Five Flex Options - Read More
New Life Event Added - "A change in salary of 20% or more" - Read More
Contacting CSI for Support - Contact CSI if you have questions or need assistance. - Read More
To: Boards and Administrators, CSI Member Organizations in Canada
From: Howard Van Mersbergen, Executive Secretary Treasurer
Survey Results - Trends in premium payment policies and eligibility requirements - Read More
For More Information - About the CSI Benefit Plans - Read More
Who to Contact - Contact CSI if you have questions or need assistance - Read More
To: CSI Member Boards and Administrators
From: Howard Van Mersbergen, Executive Secretary Treasurer
Cost Savings Gained with CSI Short Term Disability - Savings gained by taking advantage of the Employment Insurance premium Reduction program398". - Read More
Employment Insurance Premium Reductions - How you can save. - Read More
Contact CSI Support - Contact CSI if you have questions. - Read More
Short Term Disability - Plan Document extract regarding wage loss replacement provision Reference #M067 - Read More
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary Treasurer
Prescription Drug Benefit - Drug reimbursement based on a formulary - Read More
Optional Critical Illness Coverage - For schools opting out of workers compensation - Read More
International Student Insurance - Coverage for foreign students - Read More
Occupational Coverage - For schools opting out of workers compensation - Read More
Taxable Life Insurance Premium - Employer-paid life premiums are taxable - Read More
Contacting CSI for Support - Contact CSI if you have questions or need assistance. - Read More
To: Boards and Employees Covered by HCSA
From: Howard Van Mersbergen, Executive Secretary Treasurer
Health Care Spending Accounts - Flexible health care dollars - Read More
What is Covered? - Reimbursement for expenses not covered by insurance - Read More
Grace Period - You have 60 days to submit claims incurred prior to August 31 - Read More
Credit Carryover - Your HCSA balance carries over for one year - Read More
How to Submit Your HCSA Claim - Claim forms available on manulife's web site - Read More
Contacting Manulife or CSI for Support - Contact Manulife or CSI for assistance. - Read More
To: Retirees
From: Howard Van Mersbergen, Executive Secretary Treasurer
New Premium Rates Effective September 1, 2011 - Rates for 2011/2012 - Read More
Out of Province Coverage - Emergency medical coverage for 60 days - Read More
Contacting CSI for Support - Contact CSI if you have questions or need assistance. - Read More
To: Participating Schools and Covered Employees
From: Howard Van Mersbergen Executive Secretary Treasurer
No Additional Charge for Student Out-of-Country Coverage - Consistent with past years - Read More
Occupational Medical Coverage for Limited Benefit Plan - $20,000 available - Read More
No Evidence Requirement for Transfer from Limited Benefit to Flex - Sept 1 or Life Event - Read More
HCSA Credits and Uses for Flex 4 and Flex 5 - Amounts and detailed uses - Read More
Contacting CSI for Support - Contact CSI if you have questions - Read More
To: Participating Schools and Covered Employees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Annual Enrolment is Online - Online action required between June 1 and July 15, 2011 - Read More
How to Access the Online System - Easy, even if you have forgotten your username and password - Read More
Your Benefit Elections - Review/modify your insurance coverage - Read More
Contacting CSI for Support - Contact CSI if you have questions or need assistance - Read More
To: Participating Schools and Covered Employees
From: Howard Van Mersbergen, Executive Secretary Treasurer
Short Term Disability New Plan Design - Return to work incentive - Read More
Schools Report Earnings Semi-Monthly - Report wages for time worked - Read More
Semi-Monthly Payment Schedule - Participants paid semi-monthly - Read More
Contacting CSI for Support - Contact CSI if you have questions - Read More
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary Treasurer
New Plan Design Effective September 1, 2011 - New choices! - Read More
Offer a Choice of Plans - Schools can offer a combination of plans - Read More
Premium Rates Effective September 1, 2011 - Rates for 2011/2012 attached - Read More
September 1 Open Enrolment Process! - Enrol online! - Read More
Plan Design Change to Flex 4 - Change to Out-of-Pocket Maximum - Read More
Contacting CSI for Support - Contact CSI if you have questions or need assistance - Read More
To: Participating Board and Administrators
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Short Term Disability - Cost savings gained by having the CSI Short Term Disability Benefit - Read More
Employment Insurance Premium Reduction - How you can save - Read More
Contact CSI for Support - Contact CSI if you have questions or need assistance
- Read More
Plan Document estract regarding wage loss replacement provision - Reference #M067
- Read More
To: Boards and Administrators, CSI Member Organizations in Canada
From: Howard Van Mersbergen, Executive Secretary Treasurer
Survey Results - Trends in premium payment policies - Read More
For More Information - About the CSI Benefit Plans - Read More
Who to Contact - Contact CSI if you have questions or need assistance - Read More
To: Boards using International Student Coverage
From: Howard Van Mersbergen, Executive Secretary Treasurer
Rates for International Student Coverage - Rates reduced! - Read More
Contacting CSI for Support - Contact CSI for assistance - Read More
To: Boards and Employees Covered by HCSA
From: Howard Van Mersbergen, Executive Secretary Treasurer
Health Care Spending Accounts - Flexible health care dollars - Read More
What is Covered? - Reimbursement for expenses not covered by insurance - Read More
Grace Period - You have 60 days to submit claims incurred prior to August 31 - Read More
Credit Carryover - Your HCSA balance carries over for one year - Read More
How to Submit Your HCSA Claim - Claim forms available on Manulife's web site - Read More
Contacting Manulife or CSI for Support - Contact Manulife or CSI for assistance - Read More
To: Retirees
From: Howard Van Mersbergen, Executive Secretary Treasurer
New Premium Rates Effective September 1, 2010 - Rates for 2010/2011 - Read More
Out of Province Coverage - Emergency medical coverage for 60 days - Read More
Contacting CSI for Support - Contact CSI if you have questions or need assistance - Read More
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Premium Rates Effective September 1, 2010 - Rates for 2010/2011 attached - Read More
New September 1 Open Enrolment Process! - Enrol online! - Read More
Prescription Drug Benefit - Drug reimbursement based on a formulary - Read More
Optional Critical Illness Coverage - Progressive coverage for extra protection - Read More
Health Care Spending Accounts - Pay for expenses not covered by insurance - Read More
International Student Insurance - Coverage for foreign students - Read More
Occupational Coverage for Schools Opting Out of Workers Compensation - For schools opting out of workers compensation - Read More
Disability Benefit Levels - Two levels of benefit available - Read More
Non-Taxable Disability Beneftts - Participant contribuiton amounts - Read More
Taxable Life Insurance Premium - Employer-paid life permiums are taxable - Read More
Contacting CSI for Support - Contact CSI if you have questions or need assistance - Read More
To: Member Schools and Participants
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Continuation of Coverage During Work Stoppage - Apply to continue coverage - Read More
Coverage Options following Termination of CSI Insurance - Several options are available for health, dental, and life coverage - Read More
Contacting CSI for Support - Contact CSI if you have questions or need assistance
- Read More
To: Participating Boards in Alberta, Manitoba, and Ontario
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Occupational Coverage Overview - What are your school's needs? - Read More
Eligibility - Is provincial coverage voluntary or mandatory? - Read More
Integration with CSI Insurance Plan Benefits - Benefits are integrated with individual coverage levels - Read More
Cost and Enrollment for Occupational Coverage, Part-time Employees - Coverage for employees who are not covered by the CSI Insurance Plan - Read More
Occupational Coverage for Co-op Students - Low annual cost for coverage - Read More
Liability Insurance - A note of caution - Read More
Contacting CSI for Support - Contact CSI if you have questions or need assistance - Read More
To: Participating Boards and Administrators
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Short Term Disability - Savings gained by having the CSI Short Term Disability Benefit - Read More
Employment Insurance Premium reduction - How you can save - Read More
Contact CSI for Support - Contact CSI if you have questions or need assistance - Read More
Plan Document extract regarding wage loss replacement provision - Reference #M067 - Read More
To: Boards and Administrators; CSI Member Organizations in Canada
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Survey Results - Trens in premium payment policies - Read More
For More Information - About the CSI Benefit Plans - Read More
Contacting CSI for Support - Contact CSI if you have questions or need assistance - Read More
To: Boards and Employees Covered by HCSA
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Health Care Spending Accounts - Flexible health care dollars - Read More
What is Covered? - Reimbursement for expenses not covered by insurance - Read More
Grace Period - You have 60 days to submit claims incurred prior to August 31 - Read More
Credit Carryover - Your HCSA balance carries over for one year - Read More
How to Submit Your HCSA Claim - Claim forms available on Manulife's web site - Read More
Contacting Manulife or CSI for Support - Contact Manulife or CSI for assistance - Read More
To: Retirees
From: Howard Van Mersbergen, Executive Secretary Treasurer
New Premium Rates Effective September 1, 2009 - Rates for 2009/2010 - Read More
Out-of-Province Coverage - Emergency medical coverage for 60 days - Read More
Who to Contact at CSI for Support - Contact CSI if you have questions or need assistance.
- Read More
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Premium Rates Effective September 1, 2009 - Rates for 2009/2010 attached - Read More
September 1 Open Enrolment - Your annual opportunity to change coverage - Read More
Prescription Drug Benefit - Drug reimbursement based on a formulary - Read More
Optional Critical Illness Benefit - Progressive coverage for extra protection - Read More
Health Care Spending Accounts - Pay for expenses not covered by insurance - Read More
International Student Insurance - Coverage for foreign students - Read More
Occupational Coverage - For schools opting out of workers compensation - Read More
Disability Benefit Levels - Two levels of benefit available - Read More
Non-Taxable Disability Benefits - Participant contribution amounts - Read More
Taxable Life Insurance Premium - Employer-paid life premiums are taxable - Read More
Who to Contact at CSI for Support - Contact CSI if you have questions or need assistance - Read More
To: Participating Boards in Alberta, Manitoba, and Ontario
From: Howard Van Mersbergen, Executive Secretary Treasurer
Occupational Coverage Overview - What are your school's needs? - Read More
Eligibility - Is provincial coverage voluntary or mandatory? - Read More
Integration with CSI Insurance Plan Benefits - Benefits are integrated with individual coverage levels - Read More
Cost for Part-Time Employees - Coverage for employees who are not covered by the CSI Insurance Plan. - Read More
Coverage for Co-op Students - Low annual cost for coverage - Read More
Liability Insurance - A note of caution. - Read More
Who to Contact at CSI for Support - Contact CSI if you have questions or need assistance. - Read More
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary Treasurer
Short Term Disability - Savings gained by having the CSI Short Term Disability Benefit - Read More
Employment Insurance Premium Reduction - How you can save - Read More
Who to Contact at CSI for Support - Contact CSI if you have questions or need assistance - Read More
Plan Document Extract Regarding Wage Loss Replacement Provision - Reference #M067 - Read More
To: Board and Administrators CSI Member Organizations in Canada
From: Howard Van Mersbergen, Executive Secretary Treasurer
Survey Results - Trends in premium payment policies - Read More
For More Information - About the CSI Benefit Plans - Read More
Who to Contact - Contact CSI if you have questions or need assistance
- Read More
To: Participants and Boards Covered by Flex
From: Howard Van Mersbergen Executive Secretary-Treasurer
Health Care Spending Accounts - These are a valuable addition to your benefits package! - Read More
How Does the HCSA Work? - Pre-tax accounts funded by the school. - Read More
What is Covered? - Pay for expenses not covered by your health or dental plan. - Read More
Grace Period - You have extra time to submit claims. - Read More
Credit Carryover - Unused money from one year can be used the next year. - Read More
How to Submit Your HCSA Claim - Claim forms are conveniently located on the Manulife web site. - Read More
How to Add the HCSA Benefit for Your School - Contact CSI to add this valuable benefit for your employees. - Read More
Contact Information for HCSA - Important contact information for assistance. - Read More
To: Participants and Boards Covered by DTF
From: Howard Van Mersbergen Executive Secretary-Treasurer
Dynamic Therapeutic Formulary (DTF) - A drug plan with a difference. - Read More
How Does DTF Work? - Two tier drug plan with different reimbursement levels. - Read More
Who Decides What Drugs are Included on the DTF? - Monthly drug reviews by doctors of pharmacy, pharmacists, and pharmacy technicians. - Read More
What Support is Available to Participants? - Manulife provides a DTF Toolkit. - Read More
Sample DTF Scenario - Sarah can choose the option that best fits her needs. - Read More
Contact Information for DTF - Important contact information for assistance.
- Read More
To: Boards and Employees Covered by HCSA
From: Howard Van Mersbergen
Health Care Spending Accounts - Read More
What is Covered? - Read More
Grace Period - Read More
Credit Carryover - Read More
How to Submit Your HCSA Claim - Read More
For More Information - Read More
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Introduction - Read More
Dynamic Therapeutic Formulary (DTF) - Read More
How Does DTF Work? - Read More
Who Decides What Drugs are Included on the DTF? - Read More
What Support will be Available to Participants? - Read More
Sample DTF Scenario - Read More
Drug Coverage Options - Read More
Contacting the CSI Benefits Office - Read More
To: Retirees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
New Premium Rates Effective September 1, 2008 - Read More
Out-of-Province Coverage - Read More
Contacting the CSI Benefits Office -
- Read More
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Premium Rates Effective September 1, 2008 - Read More
September 1 Open Enrolment - Read More
New Prescription Drug Benefit - Read More
Optional Critical Illness Coverage - Read More
Health Care Spending Accounts - Read More
International Student Insurance - Read More
Occupational Coverage for Schools Opting Out of Workers Compensation - Read More
Disability Benefit Levels - Read More
Non-Taxable Disability Benefits - Read More
Taxable Life Insurance Premium - Read More
Contacting the CSI Benefits Office - Read More
To: Boards and Employees Covered by HCSA
From: Howard Van Mersbergen
Health Care Spending Accounts - Read More
What is Covered? - Read More
Credit Carryover - Read More
Grace period - Read More
How to Submit Your HCSA Claim - Read More
For More Information - Read More
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen
Announcing a New Benefit! - Read More
Special Enrolment Period until May 31 - Read More
What is Critical Illness Coverage - Read More
Child Critical Illness Coverage - Read More
Why Purchase Critical Illness Coverage? - Read More
How do I Purchase this Coverage? - Read More
Return the Application by May 31 - Read More
For More Information - Read More
To: Participating School Boards
From: Howard Van Mersbergen
Employment Insurance Premium Reduction - Read More
Employment Insurace Contribution Schedule - For the Years 2007 and 2008 - Read More
Plan Document extract regarding wage loss replacement provision - Reference #M067
- Read More
To: Boards and Administrators; CSI Member Organizations in Canada
From: Howard Van Mersbergen, Executive Secretary Treasurer
To: Member Schools (Non-Participating)
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Premium Rates Effective September 1, 2007 - Read More
CSI Insurance Plan Benefits - Read More
Required Number of Hours for Eligibility - Read More
Health Spending Accounts - Read More
Retiree Coverage - Read More
International Student Insurance - Read More
Occupational Coverage for Schools Opting Out of Workers Compensation - Read More
Disability Benefit Levels - Read More
Contacting the CSI Benefits Office - Read More
To: Retirees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
New Premium Rates Effective September 1, 2007 - Read More
Out-of-Province coverage Change - Read More
Contacting the CSI Benefits Office - Read More
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
September 1 Open Enrolment - Read More
Premium Rates Effective September 1, 2007 - Read More
Required Number of Hours for Eligibiltiy - Read More
Health Spending Accounts - Read More
Retiree Coverage - Read More
International Student Insurance - Read More
Occupational Coverage for Schools Opting Out of Workers Compensation - Read More
Disability Benefit Levels - Read More
Non-Taxable Disability Benefits - Read More
Taxable Life Insurance Premium - Read More
Contacting the CSI Benefits Office - Read More
To: Participating Boards and Participants
From: Howard Van Mersbergen
Masters of Social Work - Read More
Contination of Coverage During Work Stoppage - Read More
Coverage Option Following Termination of CSI Insurance -
- Read More
To: Participating School Boards
From: Howard Van Mersbergen
Employment Insurance Premium Reduction -
- Read More
To: Retirees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
To: Boards and Administrators; CSI Member Organizations in Canada
From: Howard Van Mersbergen, Executive Secretary-Treasurer
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Change in Pregnancy-Related Disability Benefits - Read More
Occupational Coverage for Part-Time Staff - Read More
Healthcare Spending Accounts (HSA) - Read More
Contacting the CSI Benefits Office -
- Read More
To: Boards and Administrators; CSI Member Organizations in Canada
From: Howard Van Mersbergen, Executive Secretary-Treasurer
International Student Insurance -
Read More
To: Retirees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Details on the CSI Canada Retiree Insurance Plan -
- Read More
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Premium Rates Effective September 1, 2006 - Read More
September 1 Open Enrolment - Read More
Health Spending Accounts - Read More
Occupational Coverage for Schools Opting Out of Workers Compensation - Read More
Disability Benefit Levels - Read More
Non-Taxable disability Benefits - Read More
Taxable Life Insurance Premium - Read More
Employee Assistance Program (EAP) - Read More
CSI Group Payroll Plan - Read More
Contacting the CSI Benefits Office - Read More
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Overview - Read More
Plan Structure for 2006/2007 - Read More
Cost Containment - Read More
Occupational Coverage for Schools Opting Out of Workers Compensation - Read More
Healthcare Spending Accounts (HSA) - Read More
Contacting Manulife Financial - Read More
Contacting CSI - Read More
To: Participating School Boards; Participants and Retirees
From: Howard Van Mersbergen
To: Participating School Boards and Participants
From: Howard Van Mersbergen
Deadline for Submitting Claims to Sunlife - Read More
Sunlife Contact Information - Read More
Contacting CSI - Read More
To: Participating School Boards
From: Howard Van Mersbergen
Employment Insurance Premium Reduction - Read More
To: Boards and Administrators; CSI Member Organizations in Canada
From: Howard Van Mersbergen, Executive Secretary-Treasurer
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
New Option - Healthcare Spending Account -
- Read More
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Benefit Changes Effective September 1 - Health - Vision - Life/AD&D - Vision Upgrade - Read More
Update on the Change to Manulife Financial - Read More
Contacting the CSI Benefits Office -
- Read More
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Premium Rates Effective September 1, 2005 - Read More
Manulife is CSI’s New Insurer - Read More
Disability Benefit Change - Read More
Taxable/Non-Taxable Disability Benefits - Read More
Taxable Life Insurance Premium - Read More
Employee Assistance Program (EAP) - Read More
Occupational Coverage - Read More
CSI Group Payroll Plan - Read More
Contacting the CSI Benefits Office - Read More
To: Participating Boards and Covered Employees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
Results of Competitive Bids - Read More
September 2005 Premium Rates/Projections - Read More
Occupational Coverage - Read More
Plan Structure for 2005/2006 - Read More
Cost Containment - Read More
Plan Design Changes - Read More
Contact Information - Read More
To: Participating School Boards
From: Howard Van Mersbergen
Employment Insurance Premium Reduction -
- Read More
To: Boards and Administrators; CSI Member Organizations in Canada
From: Howard Van Mersbergen, Executive Secretary-Treasurer
To: Participating School Boards; Participants and Retirees
From: Howard Van Mersbergen, Executive Secretary-Treasurer
New Insurance Plan Books - Read More
Sun Life Claims - Read More
Contacting the CSI Benefits Office -
- Read More
To: Retirees
From: Howard Van Mersbergen, Executive Secretary-Treasurer